Digital record keeping guidelines for Indian physiotherapy clinics
Digital clinic records should help owners run a cleaner practice, not merely replace paper with screenshots. A strong physiotherapy record system should connect assessment, consent, treatment notes, billing and patient communication.
Minimum record set
- Patient identity, phone number, address and clinical condition.
- Initial assessment, consent and relevant body chart notes.
- Visit-wise treatment notes and session charges.
- Billing statements, certificates and communication history.
- Role-based access for owner, staff and patient portal visibility.
What one patient's record should hold.
Who they are
Name, phone, address and the condition being treated.
Assessment
The first assessment, the diagnosis and the plan.
Consent
Consent to treatment, signed by the patient or recorded by staff.
Every session
What was done on each visit, and what it was charged.
Bills and certificates
Statements, payments and treatment certificates.
Who can see it
The owner, each staff member by role, and the patient's own portal.
In PhysioDesk
All of it on one page.
A PhysioDesk record puts the diagnosis, progress, consent, home programme and money on the patient's own page.
What clinics say.
Switching from paper records to this was the best decision we made this year. Generating PDF bills and sending updates directly on WhatsApp saves us at least an hour of routine admin every single day.
Honestly started with the free plan just to test out the software for a couple of patients. Upgraded to Basic within two weeks because the interface is completely hassle-free.
Love the dark mode option! When you’re staring at a screen between patient sessions all day, it’s much easier on the eyes. Really thoughtful touch.
Patient records are safe here.
Only your clinic sees its records
Each clinic's records are closed to every other clinic, and each staff member sees only what their role allows.
Every look is on the record
Each time a patient record is opened, changed or exported, it goes into a log that cannot be altered without it showing.
Nothing is lost by mistake
A deleted record, or a closed clinic, is hidden and kept rather than erased.
Your data stays yours
Download everything your clinic holds, from Settings, whenever you like.
Free to start, and no card to begin with. See the plans
Free to start, and no card to begin with.
Open an account and use it with real patients. Move up only when the clinic has outgrown what the free tier holds.