What is PhysioDesk? Clinic software and a patient directory, built for physiotherapy

PhysioDesk is two things that work together. The first is software that runs a physiotherapy clinic's day: patients, sessions, clinical notes, exercises, progress and bills. The second is Reach, a directory where people look for a physiotherapist near them. A clinic that uses the software gets a page on Reach, so the same place that keeps its records also helps new patients find it.

It is built in India, for the way physiotherapy is practised here: patients come for as many sessions as their problem needs, many clinics also visit patients at home, and most conversations happen on WhatsApp.

What the software does

Patients and their diagnoses

Every patient has one record: contact details, the diagnoses being treated, every session, every bill, their exercises and their progress. A diagnosis stays open while you treat it and is closed when treatment ends, so you always know what each person is coming in for. Nobody is ever deleted by accident: a patient who has finished is discharged, and their record stays.

Sessions and the calendar

Booking a session is the action PhysioDesk puts first, because it is the one a clinic does most. You can book from the calendar, from the patient's record or from the dashboard, and book a repeating course (daily, alternate days or chosen weekdays) in one step. A therapist cannot be booked with two patients at the same time. When a patient comes in, you mark the session done, and that is when it counts towards the clinic's figures and the patient's bill.

Clinical notes

Each session has a note in the SOAP shape physiotherapists already use: what the patient tells you, what you observe, your assessment and the plan. The note stays editable after the session is complete, and every change is recorded with who made it and when.

Exercises and progress

Every clinic starts with a ready library of exercises, grouped by body part. You prescribe them with sets, repetitions, hold time and frequency, and the patient sees their programme on their phone. Progress, such as a pain score or range of motion, is recorded on a date and charted over the course of treatment, so both you and the patient can see improvement in numbers.

Bills built from sessions

A bill is made from the completed sessions in a date range, at the patient's own session rate, so it always matches what actually happened. It carries your logo and registration number, can list each session date, and can include a certificate of treatment for an insurer. Once a bill is sent it cannot be changed, and every PDF has a QR code that proves it has not been edited. If your clinic has a UPI ID, an unpaid bill shows a UPI QR so the patient can pay you directly.

The patient's side

Patients sign in with the mobile number you have for them. They see their next appointment, their history, their exercises and their bills, and can download their own record. They can also pay a bill by UPI straight to your clinic.

A team, and a second branch

Staff sign in with their own mobile number, and each person sees what their role allows. Therapists see their own sessions and figures; the owner sees everything. A clinic with two locations can run both branches from one account on the Business plan.

What Reach does

Reach is where a person with back pain in Kothrud, or a parent looking for home physiotherapy for an older relative, goes to find someone. They search by city, area or treatment, see each clinic's services, fees, timings and reviews, and then call, message on WhatsApp or open directions. There is no booking fee and no middleman: the conversation is between the patient and your clinic.

Every listing is checked by PhysioDesk before it goes live. Reviews come only from patients who left them on PhysioDesk, and a clinic cannot change its own rating. The clinics shown first on the home page are chosen by what they have earned (a complete listing, reviews, articles, and patients acting on what they read), never by payment. Premium clinics are lifted in search results, and each of those cards is clearly marked Featured.

Plans

PhysioDesk has four plans: Free, for your first three patients; Basic, for a practice seeing patients every day; Premium, for a clinic with a team; and Business, for a clinic with two branches. Every plan includes bills, the patient portal, exercises, progress tracking, reminders and a Reach page. The paid plans add more patients, staff logins, reviews on your page and listing analytics. See the pricing page for the full comparison.

How to start

1. Open the 30-minute demo from the pricing page to look around a sample clinic, with nothing to fill in.

2. When you are ready, create your clinic account. It takes a few minutes and starts on the Free plan.

3. Fill in your clinic details, add your first patients and book their sessions.

4. Complete your Reach listing and submit it, so patients near you can find you.

If you have a question at any step, write to support@physiodesk.in and a person on the team will answer.