Running a physiotherapy team in PhysioDesk: staff logins, roles and working hours
Each person on your team signs in as themselves and sees what their role allows. How staff logins, roles, primary therapists and working hours work.
A clinic with more than one physiotherapist needs more than one login. Shared passwords mean nobody knows who changed what, and every therapist sees every rupee. In PhysioDesk each person signs in as themselves, sees what their role allows, and is named on the sessions and bills they deliver.
Adding someone
From Settings, under Staff, the owner adds a team member with their name, role and mobile number. That number is how they sign in:
The first time, PhysioDesk sends a code to their number on WhatsApp.
They choose their own password.
After that, they sign in with their number and password.
There is no username or clinic code to pass on. After adding someone, Send sign-in instructions tells them how to get started. You can also record their qualification (for example "BPT, MPT"), which then appears after their name on bills and patient reminders.
Roles
Owner. The person who set up the clinic. Sees and can do everything: every patient, every figure, billing, settings, the plan.
Clinic admin. Someone the owner trusts to run things: managing staff, billing and the clinic's day-to-day. An admin who runs a branch can be trusted with every patient of that branch.
Therapist. Sees the patients they treat and the patients they are primary therapist for, their own diary and their own figures.
Money stays with the people who run the clinic: wallets, payments and takings are shown only to the owner and clinic admins.
Primary therapist
Every patient has a primary therapist: the member of staff in charge of their care and the clinic's single point of contact for them. Whoever enrols a patient chooses one. It is not exclusive; sessions are still booked with whoever is free, and each bill names who actually treated the patient.
The primary therapist sees the patient on their list, can book their sessions, and can read their whole record, including colleagues' notes. Only the owner, or a clinic admin who manages the patient's branch, can change it later.
Working hours
The owner or a clinic admin can set each therapist's working hours: for each day of the week, off, or up to three stretches of time for split shifts. With two branches, each stretch can be at a different branch. The calendar shows the hours and shades the rest of the day, and booking forms say when a time is outside someone's hours. Nothing is ever refused, because clinics do book outside hours sometimes.
Who did what
Every session and bill records the therapist by their staff record, not a typed name, so it always reaches the right diary. The change history shows who changed what, and the clinic's log records who opened, changed or exported records.
When someone leaves
Remove their login. Their sessions and notes stay exactly as they were, under their name. Patients they were primary therapist for become "Not assigned", with an entry in the patient's change history, so you can reassign them. A removed login's username is never given to anyone else, so history always points to the right person.
How many logins
Free covers the owner alone. Paid plans add staff logins, and more can be added from the Plan page if your team grows between plans. See the pricing page for each plan's allowance.
Try it
The demo clinic has a therapist with their own patients. See it in the 30-minute demo on the pricing page.
Free to start, and no card to begin with.
Open an account and use it with real patients. Move up only when the clinic has outgrown what the free tier holds.