A day in a physiotherapy clinic, with PhysioDesk

Feature lists only go so far. This is one ordinary day in a small physiotherapy clinic run on PhysioDesk: an owner who treats patients, one therapist, and a front desk that is sometimes the owner too. The names are invented; everything PhysioDesk does in it is real.

7:00 in the morning

Dr Meera's phone shows the day's schedule from PhysioDesk before she has left home: fourteen sessions, two of them first assessments, and one home visit at 5 in the afternoon. Ravi, the therapist, opens his diary and sees only his own patients.

9:00, opening

The dashboard opens with today's sessions, active patients and what is outstanding. A notification overnight says a patient asked, from the clinic's Reach page, for a call back about knee pain. Meera calls her before the first patient arrives, books an assessment for Thursday and marks the enquiry contacted.

9:30, a new patient

A walk-in with neck pain. At the desk Meera enrols him in under a minute: name, mobile number, date of birth, what he is here for, his session rate, and Ravi as his primary therapist. He gets a patient ID. While he fills in a paper consent form, Meera records the consent in PhysioDesk, noting that he signed himself.

10:00 to 1:00, the clinic floor

Ravi sees patients back to back. After each one he marks the session done on his phone and writes a short note: what the patient said, what he found, what he did, what comes next. For a knee patient in week four he records range of motion; PhysioDesk adds it to her chart, and she can see the line going up in her patient portal that evening.

At 11:30 a patient asks to move Friday's session to Saturday. Meera drags it on the calendar. Ravi already has someone at that time, and PhysioDesk says so before anything is double booked, so she moves it to 12:00 instead.

1:00, a course of treatment

The neck patient will need about ten sessions. Ravi books them as a repeat booking, Monday, Wednesday and Friday at 9:30 for three weeks, in one step. He prescribes three exercises from the library, with sets, repetitions and hold times, and the patient finds them on his phone before he reaches the car park.

3:00, money

A long-standing patient pays for ten sessions in advance. Meera adds it to his wallet. His next bills will be paid from it first, and he can see the balance himself.

Another patient's daughter wants to pay her mother's outstanding bill before they leave. Meera taps "Show UPI QR", the daughter scans it, and the money goes straight to the clinic's account. Meera records the payment.

5:00, the home visit

Meera visits a man recovering from a stroke. She checks the address on the session, treats him, and before leaving marks the session done and writes the note on her phone, including how far he walked with his stick today. His son asks for the month's bill for the insurer.

7:00, end of the day

Back at the clinic, Meera raises the son's bill: she picks the month, and PhysioDesk works it out from the twelve sessions his father completed, lists each date, adds the treatment certificate with the diagnosis and period, and makes the PDF. She shares it on WhatsApp. It carries a QR code the insurer can use to check it is genuine.

Then the Reminders screen: tomorrow's thirteen sessions, each with a WhatsApp message already written in the clinic's own words. She taps through them, sending each from the clinic's number, and PhysioDesk ticks off who has been reminded.

Friday afternoon

Meera opens the dashboard's chart: sessions and money collected this month against last, split by therapist. Ravi delivered more sessions this week; collections are up; two bills sent last week are still unpaid, and she messages both families.

What did not happen

Nobody added up a bill with a calculator. Nobody searched a cupboard for a file. No patient phoned to ask what time their session was. And nothing recorded today can be lost or quietly changed tomorrow.

See it yourself

The demo clinic has a day like this one already set up. Open the 30-minute demo from the pricing page, no sign-up needed.